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Frequently Asked Questions | Tech Mart

No, you don’t need an account to place an order. You can check out as a guest, but creating an account allows you to track orders, save your address, and enjoy a faster checkout in the future.

We accept a variety of payment methods, including:

  • Mobile banking (bKash, Nagad, Rocket)
  • Cash on Delivery (available for selected areas)
  • Online banking through supported gateways

We offer the following shipping options:

  • Standard Delivery (within 2-5 business days)
  • Express Delivery (within 1-2 business days, in selected cities)
  • In-store Pickup (if available at your nearest Tech Mart location)

Delivery typically takes 2–5 business days depending on your location and the shipping method chosen. Express delivery may arrive faster.

We offer a 7-day return policy on most products. Items must be unused, in original packaging, and accompanied by proof of purchase. Some items (like software or personal hygiene products) may not be eligible for return. Please contact our support team for assistance.