Terms and Conditions | Tech Mart
Welcome to Tech Mart. By using our website and services, you agree to follow these Terms and Conditions. Please read them carefully before proceeding.
1. General Terms
1.1. These Terms and Conditions govern your use of Tech Mart, including browsing, purchasing, and interacting with the platform.
1.2. We reserve the right to modify these terms at any time. Updates will be posted on this page.
2. User Accounts
2.1. You must be at least 18 years old to create an account and make purchases.
2.2. You are responsible for maintaining the confidentiality of your account credentials.
2.3. Any fraudulent, abusive, or unauthorized activity may result in account suspension or termination.
3. Product Information & Pricing
3.1. We strive to provide accurate product descriptions, images, and pricing, but errors may occur.
3.2. Prices are subject to change without prior notice.
3.3. Discounts, promotions, and offers are time-sensitive and may have specific terms.
4. Orders & Payments
4.1. Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse orders at our discretion.
4.2. Payments must be made through approved methods (e.g., bKash, Nagad, Rocket, debit/credit cards, cash on delivery).
4.3. Orders will only be processed after successful payment verification.
5. Shipping & Delivery
5.1. Delivery times vary based on location, availability, and courier service policies.
5.2. We are not responsible for delays due to unforeseen circumstances (e.g., strikes, natural disasters).
5.3. Customers must provide accurate shipping details. Wrong addresses may result in delivery failure.
6. Returns & Refunds
6.1. Customers may request a return or refund within 3 days of delivery, subject to eligibility.
6.2. Products must be unused, in original packaging, and include proof of purchase.
6.3. Refunds will be processed within 30 days after the returned item is inspected.
6.4. Some products may not be eligible for returns.
7. Warranty & Liability
7.1. Product warranties are subject to manufacturer policies.
7.2. We are not liable for any indirect, incidental, or consequential damages from product use.
7.3. Customers are responsible for proper use and maintenance of purchased items.
8. Privacy & Data Protection
8.1. We collect and process personal data per our Privacy Policy.
8.2. Your data will not be shared with third parties without consent, except as required by law.
8.3. We implement security measures to protect user information but cannot guarantee absolute protection.
9. Prohibited Activities
9.1. You may not engage in illegal activities, fraud, hacking, or misuse of our platform.
9.2. Unauthorized reselling or reproduction of our products and content is prohibited.
9.3. Harassment, abusive language, or harmful behavior towards other users or staff will not be tolerated.
10. Dispute Resolution & Governing Law
10.1. Any disputes shall first be resolved through discussion. If unresolved, legal action may be taken under the laws of Bangladesh.
10.2. Courts of Bangladesh shall have exclusive jurisdiction over disputes.
11. Contact Information
For any questions or concerns, please contact us at:
Email: info@techmart.com.bd