Privacy Policy | Tech Mart
Effective Date: 01-01-2025
At Tech Mart, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with both international laws (such as GDPR) and Bangladeshi privacy laws.
1. Information We Collect
We collect various types of information when you interact with our website and services:
Personal Information: When you make purchases, sign up for newsletters, or contact us, we may collect your name, email address, phone number, shipping and billing addresses, payment details, and other necessary information to process your order.
Non-Personal Information: We also collect data such as your IP address, device type, browser type, browsing activity, and location, which helps us improve our website and provide a better user experience.
2. How We Use Your Information
Your personal data is used for the following purposes:
Order Processing: To process your orders, complete transactions, and deliver products to you.
Customer Communication: To provide customer support, send you product updates, promotions, and newsletters (you can opt-out anytime).
Website Improvement: To enhance our website’s functionality, security, and your overall shopping experience.
Legal Compliance: To comply with legal obligations under both Bangladeshi and international laws.
3. Data Protection and Security
We use industry-standard security measures to protect your data. However, no method of data transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
International Security: We comply with General Data Protection Regulation (GDPR) to ensure the protection of personal data of users located in the European Union. GDPR provides rights to users regarding data access, correction, deletion, and data portability.
Bangladeshi Data Protection: We adhere to Bangladesh’s Digital Security Act and any relevant privacy-related laws that ensure the safety of your personal information.
4. Cookies
We use cookies to enhance your experience on our website. Cookies are small files placed on your device that allow us to remember your preferences and provide personalized content. By using our website, you consent to the use of cookies as outlined in this policy. You can disable cookies through your browser settings, but some parts of the website may not function correctly if cookies are disabled.
5. Sharing Your Information
We may share your personal data with trusted third parties who help us operate our website and provide services, such as:
Payment Processors: We work with secure third-party payment processors to handle transactions.
Shipping and Delivery: We share information with shipping companies to fulfill your orders.
Marketing Partners: We may share your data with trusted partners for promotional purposes, but you can opt-out of these communications at any time.
We ensure that these third parties adhere to appropriate data protection standards and do not misuse your information.
6. Your Rights
Under both international and Bangladeshi privacy laws, you have the following rights:
Access: You have the right to request a copy of the personal information we hold about you.
Rectification: You can request corrections to any inaccurate or incomplete data we hold.
Erasure: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
Opt-Out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in emails or by contacting us directly.
7. Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as quickly as possible.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date". We encourage you to review this policy regularly to stay informed about how we protect your data.
9. Compliance with Laws
General Data Protection Regulation (GDPR): If you are a resident of the European Union, we comply with the GDPR, which regulates how businesses collect, process, and store your personal data.
Digital Security Act (Bangladesh): We follow the Digital Security Act, 2018 and other applicable laws of Bangladesh to ensure the privacy and security of personal data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@techmart.com.bd